"Towards Inclusive Workplaces: The Role of Work Engagement in Mitigating The Effects of Workplace Ostracism on Social Sustainability"

DOI: https://doie.org/10.10399/APER.2025799594

Authors:

Vishakha Chauhan, Prof. (Dr.) Surekha Rana

Keywords:

Workplace Ostracism, Work Engagement, Social Sustainability, Organizational Behaviour, Manufacturing Sector

Abstract:

In recent years, a concerning trend of workplace ostracism has emerged in various sectors. These circumstances emerge when employees feel deliberately excluded or ignored by their colleagues in their workplace. This social exile situation with the individual can develop a sense of alienation, dissatisfaction, and loneliness, impacting not just the ostracised individual but the entire organisation. It has significant implications for employee morale, organisational sustainability, and productivity. Workplace ostracism decreases work engagement and negatively impacts social sustainable development in the organisation. This study examines how workplace ostracism (WO) influences social sustainability (SS) with the mediating function of work engagement (WE). The research Using a quantitative study design, data is accumulated from the manufacturing sector through validated scales. The study analyses the mediation effect of work engagement using Smart PLS 4.0 (Partial Least Squares Structural Equation Modelling). The results of hypothesis testing will contribute to organisational behaviour by emphasising the importance of fostering an inclusive workplace culture within manufacturing units. From a practical perspective, the findings suggest that manufacturing firms should adopt employee support initiatives, implement effective leadership strategies, and develop engagement programmes to reduce workplace ostracism, promote strong employee commitment, and promote sustainable business practices.

PDF