THE ROLE OF VIRTUAL SIMULATIONS AND E-LABS IN HOSPITALITY TRAINING- STUDENT PERCEPTION AND LEARNING EFFECTIVENESS

DOI: https://doie.org/10.10399/APER.2025999942

Authors:

Pawan Mehra, Brijendra Singh Mehta, Mohit Bhatt, Dr. Amanjeet Singh Sethi

Keywords:

Virtual Simulations, E-Labs, Hospitality Education, Learning Effectiveness, Student Perception

Abstract:

This research considered the efficacy of virtual simulations and electronic laboratories (e-Labs) for improving hospitality education by exploring student perceptions and their impact on learning. With many elements of training in the hospitality industry using simulations and digital tools, student perceptions of pedagogical value become an important consideration when deciding whether to adopt a particular learning method. This study utilized a quantitative research design by surveying 300 undergraduate and postgraduate hospitality students in India, using a structured questionnaire. The data was analysed through a series of statistical methods including exploratory factor analysis, correlation and regression, which identified that students had strong, statistically significant positive perceptions of e-labs and virtual simulations and those perceptions predicted learning outcomes in terms of skill acquisition and development, confidence in ability, and engagement. This study also examined the impact of demographics, particularly academic level. Demographics were a significant factor in student perceived usefulness, and ease of use. The study provides support for the introduction and use of virtual technologies in hospitality education as a way of addressing the gap between students' practical skills. This paper provides empirical evidence to policymakers and educational institutions, to help encourage strategic use of simulation-based learning tools for increasing competency in hospitality education and training.

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