COMPETENCY MAPPING: A STUDY WITH SPECIAL REFERENCE TO PHARMA EMPLOYEES IN CHENNAI

Authors:

Dr. N.V.Ramachandran, Dr.V.Kalaiselvan

Keywords:

Competency mapping

Abstract:

Competency mapping has become an important tool for improving organizational performance, particularly in specialized sectors such as the pharmaceutical industry. This study focuses on competency mapping among pharmaceutical employees in Chennai, aiming to identify key competencies required for various roles and evaluate how well these competencies align with organizational goals. By employing a mixed-methods approach that combines qualitative interviews and quantitative surveys, the research investigates the existing competency frameworks, assesses the gaps between required and actual competencies, and explores the impact of competency mapping on employee performance and career development. Proper questionnaire has been framed and used for collecting the primary data for this research. Regression and correlation methods has been adopted for analysing the data. The findings reveal that while competency mapping has significantly improved role clarity and job performance, there are notable gaps in skill alignment and development opportunities. This study provides actionable insights for pharmaceutical companies to refine their competency frameworks, enhance training programs, and better align employee capabilities with strategic objectives. The results contribute to a deeper understanding of competency management in the pharma sector and offer recommendations for optimizing workforce potential in similar organizational contexts.

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